At All the Rage, we believe every special occasion deserves an unforgettable look! Because our gowns and special occasion styles are delicate, carefully handled, and often purchased for once-in-a-lifetime events, we have established a return policy designed to protect the quality and integrity of our collections.
We encourage you to review our policy before making your purchase.
Online Purchases
We want you to love your look! While all online purchases are considered final sale, we understand that sometimes a style may not be quite what you expected.
For eligible online purchases, we offer a 3-day return window for store credit only, subject to the following conditions:
- Return requests must be submitted within 3 calendar days of confirmed delivery, including weekends and holidays.
- All returns require prior authorization from our team.
- Once approved, merchandise must be shipped back and postmarked within 3 calendar days of receiving return authorization.
- Merchandise must be completely unworn, unaltered, unwashed, free of odors, stains, makeup, deodorant, or other signs of use.
- All original tags, including any All the Rage security or return tags, must remain fully attached and untampered with.
- Merchandise must be returned in its original condition and packaging.
We do not offer refunds to the original form of payment. Approved returns will receive store credit for the eligible merchandise value.
Final Sale Items
The following purchases are not eligible for return or store credit:
- All in-store / in-person purchases
- Clearance, discounted, or promotional merchandise marked Final Sale
- Altered or modified merchandise
- Accessories, jewelry, shapewear, and undergarments
- Merchandise with removed, damaged, or tampered security tags
- Merchandise showing any signs of wear or use
Return Authorization
To request a return, please contact our team at info@alltheragestores.com within 2 calendar days of delivery.
Include your order number, the item you wish to return, and the reason for your request.
Our team will review your request and provide return instructions if your merchandise qualifies.
Unauthorized returns or merchandise shipped outside the approved return window may be refused.
Store Credit
Once your return arrives, our team will carefully inspect the merchandise to confirm it meets all return requirements.
Approved returns will receive store credit for the eligible merchandise value, excluding original shipping charges and any applicable return shipping fees.
Store credit may be used toward future purchases at AllTheRageStores.com.
Please allow up to 5 business days after receipt of your return for inspection and processing.
Shipping & Return Fees
Customers are responsible for return shipping costs. Original shipping charges are nonrefundable.
We strongly recommend using a trackable shipping method, as All the Rage is not responsible for return packages lost or damaged in transit.
Damaged or Incorrect Merchandise
We carefully inspect our merchandise before shipping. However, if your order arrives damaged, defective, or incorrect, please contact us within 3 calendar days of delivery with your order number and photographs of the issue.
Our team will review the concern and work with you toward an appropriate resolution.
In-Store Purchases
All purchases made at our physical All the Rage location are final sale, with no returns or exchanges for change of mind, fit, or preference.
A Final Note
Our goal is simple: to ensure every customer receives a beautiful, authentic, and unworn garment worthy of their special occasion.
Thank you for understanding and supporting the care we put into every All the Rage experience.
Find your look. Love your moment. Be All the Rage.
